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I describe myself as an optimist, enterprising, creative, decisive and always positive.

What have I done? For 22 years I have worked in customer service and on cash tills in a shopping centre, and in businesses in the hostelry sector.

Why am I in the clinic? I love a challenge and the chance to grow professionally, and offer my experience and desire to learn, as well as the belief that customer service is of vital importance.

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